Hours
Excepting holidays, representatives
are available 8:00 AM to 4:00 PM PST to assist you with your order,
technical, or account questions.
Payment Terms
Evaluation kits and orders for less than 1,000 pcs. require prepayment
by check or credit card. Antenna Factor is pleased to extend
NET 30 terms to approved accounts with adequate credit standing.
A completed credit application, accompanied by a single order of
$1,500 or more, is required to establish an account. Please allow
two weeks for credit to be established.
Quantity Discounts
Antenna Factor will extend quantity pricing discounts based
on the amount of product purchased in a six-month period with up
to four product
release dates. In the event of rescheduling or partial cancellations,
Antenna Factor reserves the right to adjust the invoice amounts to reflect
the actual product accepted.
Delinquent Accounts
Any account more than 20 days in arrears will
be placed on credit hold, and your accounting department contacted.
A 1.5% per month
(18% annual) finance charge will be added to delinquent amounts.
Billing is a courtesy and we ask you to render payment promptly.
Order Cancellations
An order may be cancelled at any time. If the
cancellation affects the quantity discounts extended for a blanket
order the customer
will be billed retroactively for the difference between the quantities
ordered and quantities taken. If the order is in transit the customer
will be charged for freight. No other penalties are imposed unless
otherwise noted in writing.
Evaluation Kit Purchase Requirement
Antenna Factor requires the purchase of
an evaluation kit prior to the sale of individual modules to any
customer. This policy insures that
each customer has the tools necessary to fairly evaluate our products
and legally apply them. In addition, a benchmark platform among
all our customers allows our engineers the best chance to assist
should application difficulties arise.
Sponsorship/Donations
The primary market focus of Antenna Factor
is volume OEM manufacturers. We recognize, however, that our products
have broad application
outside this target market. Each year Antenna Factor receives many requests
for donations from charitable, scientific, or educational institutions.
While Antenna Factor finds it appropriate to honor only a small percentage
of these requests, each request is fairly considered in light of
its scope and merit. If you have such a request please state in
writing the institution you represent, the nature of your project,
and the merit or value to Antenna Factor of participation. Address your correspondence
to: Antenna Factor, Inc. Attention: Director of Marketing, 575
SE Ashley Pl., Grants Pass, OR 97526.
Returns
Returns must be accompanied by a valid Return Merchandise
Authorization Number (RMA#), which may be obtained by calling our
customer service
department at (541) 471-6256. Products not bearing an RMA# will
be returned at shipper's expense. Returns will be accepted only
under the following conditions:
- 15% Restocking. Accounts may return product subject to
a 15% restocking charge provided it is in new condition and was
invoiced
within the past four months. Value of the product will be the
price paid according to the original invoice and will not include
shipping
charges.
- 2 for 1 balancing. The returned components will be accepted
without restocking and full credit issued provided:
- The components are in as-new condition and were invoiced
within the past four
months and;
- The returned merchandise is accompanied by an order
equivalent to twice the value of the merchandise being returned.
Value of the product will be the price paid according to
the original invoice and will not include shipping charges.
Changes
Antenna Factor realizes customers' needs change rapidly. We attempt to accommodate
change requirements on a case-by-case basis.
Lead Times
Antenna Factor attempts to maintain a shelf stock to buffer urgent small-quantity
requirements; however, due to the popularity of the product and
rapid stock fluctuations it is best to allow 8-10 weeks for volume
deliveries. Actual lead times will be quoted at the time of sale.
More urgent requirements are accommodated whenever possible.
Warranty of Fitness:
Antenna Factor is continually striving to
improve the quality and function of its products; for this reason,
we reserve the right
to change, in whole or in part, prices, product specifications,
products offered, terms and conditions of sale, and policies without
prior notice.The information contained in this Price List is believed
to be accurate as of the time of publication. Specifications are
based on representative lot samples. Values may vary from lot to
lot and are not guaranteed. Antenna Factor makes no guarantee,
warranty, or representation regarding the suitability of any product
for use in a specific application. None of these devices is intended
for use in applications of a critical nature where the safety of
life or property is at risk. The user assumes full liability for
the use of product in such applications. Under no conditions will
Antenna Factor be responsible for losses arising from the use
or failure of the device in any application, or failure to meet
delivery requirements, other than the repair, replacement, or refund
limited to the original product purchase price. Some devices described
in this publication may be patented or proprietary. Under no circumstances
shall any user be conveyed any license or right to the use or ownership
of these patents. No other warranties, expressed or implied, or
statutory, including warranties of fitness for a particular purpose,
apply. Antenna Factor shall not be liable for incidental or
consequential damage or commercial loss, or any other loss or damage.
Licensing Requirements:
Every module is designed with FCC Part 15
compliance in mind; however, it is the responsibility of each user
to verify its appropriateness
for each individual application and to obtain certification of
the completed product.
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